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After positive feedback following testing, the latest flexViews build now includes the new support system. Clients on our auto update service will see the changes in their applications this month when we push the latest update. If you are not on the auto update service and wish to be upgraded please get in touch.
We are currently in final testing of our new customer support system. We have spoken with some of our clients, looked at our competitors systems and other dedicated support systems and have taken functionality and features from all. This new system will be rolled out in phases starting with the in application ticket creation followed by the cloud3D website customer portal. Read on to find out more.